Customer Support
DISCLAIMER
At Dreamsville India, we are dedicated to delivering exceptional service and assistance to ensure your experience on our website is enjoyable. Here's important information regarding our Customer Support services:
TERMS & CONDITIONS
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Contact Information: We're here to assist you with any queries, concerns, or feedback. Our Customer Support Team is available Monday to Friday, from 10:00 AM to 6:00 PM IST. Please feel free to reach out to us via email at contact@dreamsvilleindia.com.
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Grievance Redressal: We ensure prompt resolution of complaints or disputes in accordance with regulations. Please email your grievances, and our team will promptly reach out to you to resolve them.
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Cancellation and Refund Policy: Our adherence to the guidelines of the Consumer Protection Act, 2019 ensures fair treatment concerning refunds, exchanges, and returns. If you're dissatisfied with a product or service due to damage, please refer to our policy here.
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Data Privacy and Security: Safeguarding your privacy and personal information is paramount. We adhere to the provisions of the Indian Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, to protect your data.
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Legal Compliance: Dreamsville India operates as per the laws and regulations governing e-commerce, consumer rights, and online transactions in India. We are committed to ethical business practices and statutory compliance.
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Feedback and Suggestions: We value your suggestions and strive to better understand our customers' needs. Your feedback and suggestions are important to us and help us in improving our offerings and services.
CONTACT US
For assistance or more information, please contact us at contact@dreamsvilleindia.com.
